Here's a simple suggestion, should it be deemed necessary. Make a short, cute lil' thread in the Troubleshooting sub-forum referring to how to attach your save file. It'd be a copy + paste of Jericho's guide, but that should speed up the rate at which users can get their save files fixed, since they can include it in their OP. Additionally, it could expand to include how to file a Troubleshooting request. Ideally, it would inform users to include pictures, snippets of code when the game crashes, and, the point of it all, how to include their save file.