Strangely enough, I'm in the opposite camp of you, because I love the multitude of characters! Even in a game with little content as Rejuv is right now every group we've seen so far has had their own moments to shine and I really feel like they're all fleshed out at least a little bit. I like how we're left with only a few familiar faces in the first episode of Act II because it leaves us with really no idea what's to come, making V9 even more exciting!
I don't think we've seen Florin before. What did he say to suggest we've seen him before?